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Failure to Disclose Information to an Insurer: When Claims May Be Rejected

  • Oct 17, 2024
  • 1 min read

A rejected insurance claim can be frustrating, particularly where the insurer relies on alleged non-disclosure when the policy was taken out.


The issue

The Short-Term Insurance Act provides that a policy cannot simply be invalidated because of non-disclosure or misrepresentation unless the information would have materially affected the insurer’s assessment of the risk.


Why materiality matters

In practical terms, the question is whether a reasonable person would have considered the information important enough to disclose. Not every omission will justify rejection of a claim.


Burden of proof

Our courts have held that the insurer must prove that the missing information was material. The insurer must show that the non-disclosure really mattered to the risk and the policy decision.


Practical point

Policyholders should answer insurance questions carefully. Insurers, in turn, must be able to justify a rejection based on material non-disclosure.

 
 
Need guidance on an issue?

For advice on your matter, contact Hertzberg Salant Attorneys.

Call +27 11 883 6000, email info@hersalaw.co.za, or send an enquiry below.

This article is for general information purposes only and does not constitute legal advice.

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